Tattoo AI support

Questions, problems or ideas? Email support@southstarstudio.com and we'll get back to you, usually within two working days.

My design didn't work

Use a clear, well-lit photo of the bare skin where you want the tattoo. If we can't find skin in the photo we tell you straight away, and it doesn't use one of your tries.

Restoring a subscription

On a new phone, open the paywall and tap Restore purchases, signed in with the same Apple ID you subscribed with.

Cancelling

Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, and choose Tattoo AI. Cancel at least 24 hours before it renews.

Refunds

Apple handles payments, so refunds are requested from Apple at reportaproblem.apple.com.